Huzy believes that enjoyable gaming is responsible gaming. We provide all the tools you need to set limits, stay safe, and make the most of your experience — because your well-being always comes first.
Responsible gaming means enjoying gaming as a form of entertainment — not as a source of income or a way to solve problems. At Huzy, we believe every player has the right to stay in control. Gaming is only truly enjoyable when it does not affect the other areas of your life.
Responsible gaming doesn't have to be complicated. At its core, it comes down to three things — knowing your time limits, knowing your financial limits, and knowing your emotional limits. Huzy provides a range of tools and features to help you stay in control across all three.
Online gaming is growing rapidly in Bangladesh — but popularity comes with risks. That's why Huzy is committed to your well-being above all else. If at any point while using our platform you feel that gaming is getting out of hand, contact our support team right away.
Huzy's responsible gaming programme is built on a set of core pillars. These are not just policies — they guide everything we do every day.
Huzy gives you several powerful tools to take full control of your own gaming experience. They are completely free to use and can be activated at any time.
Set a maximum limit on your daily, weekly, or monthly deposits. Limits take effect immediately once set, and any increase requires a 72-hour waiting period.
Set a maximum duration for each gaming session. When the time is up, Huzy will automatically notify you and give you the option to step away.
Gaming will automatically stop once you have lost a set amount. This tool helps reduce the risk of chasing losses in the heat of the moment.
Take a break from gaming for anywhere between 24 hours and 30 days. You won't be able to log in during this time, giving you the space to make clearer decisions.
You can exclude yourself from Huzy for 6 months to 5 years, or permanently. Once this decision is made, it cannot be reversed before the chosen period has ended.
A pop-up will appear every 30, 60, or 90 minutes showing a summary of your total time and transactions — so you can stay aware and in control.
Gaming addiction does not happen overnight — it builds gradually. The signs below indicate it may be time to seek help. Do not ignore them, whether you notice them in yourself or someone close to you.
Placing bigger bets to chase your losses
Hiding your gaming from family or friends
Taking on debt or spending your savings to fund gaming
Work, studies, or relationships are being affected
Feeling restless or irritable when not playing
Unable to stop playing despite wanting to
Gaming is constantly on your mind
Gaming to escape stress or emotional pain
Answer the following questions honestly. They are designed to help you understand your gaming habits. Each "yes" is a signal worth paying attention to.
In the past month, have you spent more time or money on gaming than you planned?
Do you feel angry, anxious, or restless when you are unable to play?
After a loss, have you ever tried to win your money back by playing "just a little more"?
Do you feel embarrassed to tell family or friends how much you actually game?
Have you continued gaming despite it affecting your daily routine, sleep, or health?
Have you ever borrowed money or asked someone for funds to cover your gaming expenses?
Have you used gaming as a way to escape emotional distress, loneliness, or depression?
The most effective way to game responsibly is to set your own limits in advance. Below is a practical guide to setting limits on Huzy.
| Limit Type | Recommended Limits | Time to take effect | Change |
|---|---|---|---|
| Daily Deposit | 3–5% of monthly income | Immediate | Decrease: Immediate Increase: 72 hours |
| Weekly Deposit | Within your entertainment budget | Immediate | Decrease: Immediate Increase: 72 hours |
| Session Time | 1–2 hours per day at most | Immediate | Can be changed at any time |
| Loss Limit | 50% of your deposit in a single session | Immediate | Decrease: Immediate Increase: 24 hours |
| Cooling-Off | At least once a month | Immediate | Cancellable only upon expiry |
Self-exclusion is our most powerful responsible gaming tool. If you feel you need an extended break from gaming, Huzy makes it simple to set that up.
You do not have to face a gaming problem alone. In addition to Huzy's own support team, you can also reach out for professional help.
24/7 support in Bangla. Feel free to reach out with any questions about responsible gaming.
[email protected] — reach out confidentially and receive a response within 24–48 hours.
If you think someone close to you has a gaming problem, talk to us — we will guide you through it.
For serious addiction, please seek help from a mental health professional. Huzy fully supports you in taking that step.
Huzy strictly enforces an 18+ age policy. Opening an account or playing any game on Huzy is strictly prohibited for anyone under the age of 18.
We do not just make promises — we take concrete steps to ensure your protection every step of the way.
The Huzy platform is secure and verified. Every game is fair, and our systems always keep your activity protected.
Set your own deposit, time, and loss limits. Huzy's tools put your gaming experience entirely in your hands.
Huzy is fully transparent about payout rates, game rules, and terms and conditions. There is nothing hidden.
Our Bangla-speaking team is available at any time for any issue. Expert support on responsible gaming is always on hand.
Access is strictly prohibited for anyone under 18. Our KYC process ensures that only adults are able to play.
Huzy regularly reviews its responsible gaming programme and improves it based on player feedback.
Enjoy your time on Huzy — within limits, mindfully, and responsibly. We are always here for you.