Privacy & Security

Huzy Privacy Policy — How Safe Is Your Data With Us

Every piece of information you share with Huzy is protected with the highest level of security. Read this Privacy Policy to learn what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026
256-bit SSL Encryption Protection
No Third Parties Your Data Is Never Sold
Your Control Right to Erasure

1. Introduction & Scope

Huzy (huzy.pro) is deeply committed to protecting your privacy. This Privacy Policy explains what information we collect when you use the Huzy platform, how we use it, and how we keep it secure.

This Privacy Policy applies to you whenever you register with Huzy, play games, make a deposit, or use any of our services. By continuing to use the platform, you are deemed to have accepted this policy.

Huzy's Privacy Policy is designed in accordance with applicable data protection laws in Bangladesh and international best practices. We collect only the data that is strictly necessary to provide our services.

This Privacy Policy may be updated at any time. For significant changes, we will notify you by email or through a platform notification.

2. What Information We Collect

Huzy collects two types of data — information you provide directly and information gathered automatically as you use the platform. See the full breakdown below.

Data Type Example Reason for Collection
Identity-Related Name, date of birth, national ID number KYC verification and age confirmation
Contact Information Mobile number, email address Account Registration & Communication
Financial Information BKash/Nagad number, transaction history Payment Processing & Fraud Prevention
Device Information IP address, browser type, OS Security & Service Improvement
Gaming Behavior Game history, betting patterns, session duration Responsible Gaming Monitoring
Cookies & Tracking Session cookies, preference data Delivering a Personalized Experience
Huzy never collects your full bank card number or PIN. Our payment gateway operates on a completely separate, encrypted system.

3. How Your Information Is Used

Huzy uses collected data solely for specific, legitimate purposes. We are fully transparent about how your information is used, in line with our privacy commitments.

  • Account Management: For registration, login, password recovery, and account verification.
  • Payment Processing: To ensure deposits and withdrawals are completed safely and securely.
  • Customer Service: To resolve your complaints, questions, or issues.
  • Fraud Prevention: To monitor unusual transactions and account activity.
  • Responsible Gaming: To detect excessive gaming patterns and provide timely support.
  • Service Improvement: To improve platform performance and enhance the user experience.
  • Marketing Communications: To send you promotions, offers, and updates with your consent.
  • Legal Compliance: To comply with applicable laws and regulatory authority requirements.
Huzy never sells your data to advertising companies or shares it with third parties without your consent.

4. Data Sharing Policy

The core commitment of Huzy's Privacy Policy is that your data is never shared with third parties for commercial purposes. However, limited information may be shared in specific circumstances.

  • Payment Processors: Only the information necessary to process transactions is shared with payment gateways such as bKash, Nagad, Rocket, and Upay.
  • Law Enforcement Agencies: Information may be disclosed if required by Bangladeshi courts or government authorities through lawful legal process.
  • Technology Service Providers: Hosting, cybersecurity, and analytics providers are granted limited data access under strict confidentiality agreements.
  • Business Restructuring: In the event of a company merger or acquisition, data may be transferred to the new owner; however, this Privacy Policy will remain in effect.
All third-party service providers are contractually bound to comply with huzy's privacy standards. They are granted access only to the data necessary for their specific services.

5. Data Security Measures

Huzy employs industry-leading technology to safeguard your data. Our security team continuously monitors our systems and is always ready to respond to any potential threat.

  • 256-bit SSL/TLS Encryption: All data between your browser and our servers is encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for account logins.
  • Firewall & DDoS Protection: Servers are protected against cyberattacks.
  • Regular Security Audits: Regular vulnerability assessments conducted by independent third-party experts.
  • Data Masking: Sensitive information is masked before being stored in the system.
  • Access Control: Only authorized personnel may access specific data.
In the event of a data breach, Huzy will notify affected users and the relevant authorities within 72 hours.

6. Cookies & Tracking Technologies

Huzy uses cookies and similar technologies to ensure the website runs smoothly and to enhance your experience. Below is an overview of the types of cookies we use.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling essential cookies may limit certain features of the platform.

7. Your Rights

Under Huzy's Privacy Policy, you have full control over your own data. You may exercise any of the rights listed below at any time.

Right to Access

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

If any of your information is inaccurate, you may request a correction. We will make the update within 7 business days.

Right to Erasure

If you close your account and there are no legal obligations requiring us to retain your data, you may request that it be deleted.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted or stopped.

Right to Data Portability

You have the right to receive your data in a machine-readable format and transfer it to another service.

Right to Opt Out of Marketing Communications

You may opt out of receiving promotional emails or messages at any time.

To exercise any of your rights, email us at [email protected]. We will respond within 30 days.

8. Data Retention Period

Huzy retains your information only for as long as necessary. Below is a breakdown of retention periods by data type.

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Compliance
Transaction Records 7 Years Financial Regulations
Gaming Logs 3 Years Dispute Resolution
Support Contact 2 Years Service Quality Enhancement
Marketing Preferences Until you opt out Your Consent
Cookie Data 30 Days – 1 Year By Cookie Type

9. Protection of Minors' Data

Huzy strictly enforces an 18+ age policy. We do not knowingly collect or store information from anyone under the age of 18.

If we become aware that a minor has registered on our platform, the account will be closed immediately and all associated data will be deleted.

We verify date of birth at registration and confirm age through KYC documentation where required. If a parent or guardian believes their child has registered on Huzy, please contact our support team immediately — we will take prompt action.

10. Contact & Complaints

For any privacy-related questions, requests, or complaints, you can reach our dedicated privacy team. We are always ready to help.

Email Support

[email protected]
24–48 hours response time

Live Chat

By logging into the platform
24/7 Bengali Support

If you are not satisfied with our response after contacting us, you have the right to file a complaint with the relevant data protection authority in Bangladesh.

Why Is Huzy's Privacy Policy Different?

We don't just make promises — we take concrete steps at every level to ensure your data stays protected.

Highest-Grade Encryption

All your data on Huzy is secured with 256-bit SSL encryption — the same standard used by banks. Every data transfer takes place through secure channels in accordance with our privacy policy.

We Never Sell Your Data

Huzy never sells your personal information to advertisers or third parties. Your privacy matters to us more than any business interest.

You're in Control of Your Data

You have the right to view, correct, or delete your data at any time. Simply contact our support team and we'll take prompt action.

Regular Security Audits

Independent security experts regularly audit huzy's systems. Any vulnerabilities identified are promptly addressed and resolved.

Clear Communication in Bengali

Our Privacy Policy is written in plain language because it's important that you understand it. There's nothing hidden behind complex legal jargon.

24/7 Bengali Privacy Support

Our Bangla-speaking support team is available around the clock for any privacy-related questions.

Join Huzy Today

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